SIRA Approved CCTV, DVR, Integrator Company in Dubai
SIRA
Al Khoory Solutions LLC is one of the oldest SIRA approved CCTV company in Dubai. We are working for SIRA Projects ( Previously DPS ) Since 2008 for installing CCTV systems at a variety of sites. These include hotels, shopping malls, restaurants, offices, shops, schools, warehouses, factories, and residential & commercial buildings.
We have SIRA’s approval for the following activities:
- Security Control and Alarm Equipment Trading
- Security and Surveillance Systems Installation and Maintenance
Being a SIRA approved CCTV installation company, we fully understand the CCTV requirements for different types of businesses. Our knowledge and our CCTV installation experience help us in giving the right solution to our customers. As a result, the SIRA audit inspection for our customers gets approved quicker than for most other companies. We have an excellent reputation in the market, due to our superb technical support. Our customers consider us as of the best CCTV companies in Dubai.
The Security Industry Regulatory Agency (SIRA) is a regulatory
authority in Dubai, UAE,
established in 2016 by a decree from HH Sheikh Mohammed Bin Rashid
Al Maktoum, Vice
President and Prime Minister of the United Arab Emirates and Ruler
of Dubai.
SIRA Dubai is a government body responsible for managing the
security industry in Dubai. SIRA
is short for Security Industry Regulatory Agency. Before SIRA, the
Department of Protective
Systems (DPS) of Dubai Police managed this responsibility.
SIRA controls the licensing of all security activities in Dubai.
These activities include guarding
services, security system sales, installation, and consulting.
Without SIRA Approved Company, no
company can have these activities on its trade license. SIRA
approves both new permits, as well
as license renewals of the firms.
SIRA has made it mandatory for companies engaged in certain types of
business activities to
install a CCTV surveillance system. Such businesses can obtain or
renew their trade license only
after a SIRA auditor has approved their surveillance system.
SIRA ensures highest levels of safety and security by laying
guidelines on implementation of
best practices in security systems, services, and personnel.
There are only about 400 companies SIRA certified for CCTV
certification, and less than 2000
SIRA certified providers for all security related activities in
Dubai, UAE.
SIRA has laid down specific guidelines on CCTV installation at
various types of building in Dubai.
All institutions are required to abide by these guidelines through
yearly audits, maintenance,
certifications, and upgrades if required.
SIRA certification ensures that the CCTV installation in your
building or facility is in good
condition, as per guidelines, and up-to-date with the latest
technologies specified by SIRA.
It is now mandatory for the proper installation of security
surveillance system at the building
facilities. Fines are imposed for non-compliance and improper CCTV
installation. Various types
of buildings and institutions have different type of guidelines for
CCTV installation specified by
SIRA.
SIRA certification is essential to facilitate other licensing
formalities as well. Dubai municipal
authority also requires SIRA NOC for issuing a building completion
certificate.
SIRA requires that all Hotels and Similar Activities, Malls,
Shopping Centers, Banks, Money
Exchanges, Jewelers, SIM card traders, Cinemas, Theatres, Sports
Complexes, Multi-Tenant
buildings, Shooting Rangers & Clubs, Military Equipment Stores,
Hunting Equipment Stores, Gas
Stations, Large and Diverse Stores ( Department Stores /
Supermarkets), Electronic Game
Shops, Place of Worship , Art Galleries, Recreation Parks ,
Nightclubs, Sports Clubs (GYM) and
Restaurants. Some of these businesses are also required to install
an intruder alarm system.
SIRA has published specific CCTV installation guidelines for the
different types of businesses.
These guidelines specify the installation locations of the cameras
and the essential camera
features. Other things defined are the Field of View (FoV) of
cameras and the image sizes for
different areas. The agency has also set the minimum acceptable
resolution and frame rate of
the video recording. SIRA has even specified the minimum period for
which companies should
maintain their CCTV video record at the site.
In 2018, SIRA issued a regulation that requires all critical
businesses to connect their CCTV
recorders to SIRA’s control room. For this purpose, SIRA provides a
device called Video Guard.
The Video Guard connects to the recorders locally and to the SIRA
server over the internet. To
know more about the SIRA installation guidelines, visit SIRA’s
website.
SIRA manages the approval process for CCTV systems through its
online portal. All SIRA
approved Security Service Providers (SSPs) have access to this
portal. If you are a Security
Service User (SSU), then you also need to create a Facility Account
on this portal.
The approval process works as follows. First, the SSP uploads all
the details of your CCTV
system on the SIRA portal. These details include camera model
numbers, IP addresses, and
camera to recorder mapping. The SSP also uploads a schematic diagram
and creates a
maintenance agreement on the portal. Once the SSP has completed the
installation and
documentation, it requests for a SIRA audit.
On the receipt of the audit request, SIRA assigns an auditor to
check your CCTV system. The
auditor schedules time with the SSP and visits the site for an
audit. If the auditor finds that your
CCTV installation doesn’t meet SIRA’s requirements, he issues a FAIL
report. In this report, the
auditor lists the things that need to be rectified to get the
inspection passed.
Based on the auditor’s comments, the SSP rectifies your CCTV system
and re-applies for
inspection. The auditor again comes for inspection, and if your CCTV
installation meets all
requirements, the auditor passes it. However, if the auditor fails
it again, then this cycle
continues.
Submissions and changes need to be carried out within the approved
timeline of 1 month,
failing which resubmission charges are applicable. To avoid such
reapplications, it is advisable
to consult a CCTV installation SIRA certified installer who can
guide you to ensure minimum
variations, and avoid fines or application.
Changes, if any, suggested during the inspection like changing the
CCTV from Analog to IP is
required to be carried out within the timelines through SIRA CCTV
installers like Al
Khoory Solutions LLC.
Once the auditor has uploaded the PASS report on the portal, the SSP
applies for and obtains
the NOC.
If you also have Video Guard installed at your site, then the
approval process has an additional
step. The SSP is required to obtain first the Video Guard
connectivity certificate from SIRA. For
this, the SSP uploads an SVG layout of your site on the Video Guard
portal. The SSP also creates
an E-map of the installed cameras and requests SIRA Approved
Engineer to verify the connectivity.
SIRA does a remote log-in to check the connection and to see if it
can access all cameras. If
successful, SIRA issues a connectivity certificate, which is an
essential requirement for passing
the SIRA inspection.
Al Khoory Solutions LLC is a SIRA certified vendor for CCTV installation and guidance with certification. As a one stop shop, Al Khoory Solutions LLC can help you with the inspection, documentation, vendor quotes, submission on SIRA portal, AMC and final certification. For more details call +971 4 3975700/ +971 4 3975600 or write to sales@alkhoorygroup.com